Wednesday, December 07, 2011 - ,, No comments

Is Your HP Printer Showing “Offline”? Fix it Yourself

HP Support
“Printer is offline” is the most common issue with any HP printer. The moment it gets displayed your printer stops functioning. You may also confront printer errors with phrases, such as printer won't print; print jobs are stuck in the print queue, no response from product, and more.

Don’t get distracted, as you have a hand-on tool to get it fixed and that’s too without any cost. Being an HP user you might have heard of HP Print Diagnostic Utility. However, this is not available for older products and for Mac users. Download the tool if you have a Windows-based PC and run it to fix various print errors instantly.

The user-interface window of the tool will give you detailed information about any issue. Green check means ‘no error’, yellow shows warning (optional), and the red check mark means an error which needs to be addressed. The wizard will also present fix or solution for each. You can click on the “Fix” button to perform troubleshooting.

However, if the problem is not fixed, then I will recommend you to restart the machine, and then check the print queue in the taskbar notification area. If there are no print jobs and the error message no longer displays, it means you have resolved it. Congrats!

In case, the magic doesn’t work, and physical connectivity is ‘OK’, then calling on HP number is the last option to take experts’ help from HP Support. They can diagnose the software and setting related issues with the machine. Underscoring any driver conflicts, they will reinstall the printer driver besides configuring the “Pinter preference” settings.

Thus, HP Help-desk is ever ready to fight problems, and let you experience printing in an error-free state.

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